| Author: | Matt Deatherage | |||
| Posted: | 2/16/05; 11:47:58 AM | |||
| Topic: | Tom Tomorrow - wrong! | |||
| Msg #: | 1105 (top msg in thread) | |||
| Prev/Next: | 1104/1106 | |||
| Reads: | 6590 |
Tom Tomorrow - wrong!
Oh, it pains me to see the acerbic wit aimed at the wrong target, this time at Amazon.com. Folks have been buying stuff for Tom from his wish list, but the purchasers have been getting them instead:
Buh bye, Amazon
Looks like they screwed up on at least one other wish list item, and sent it to the purchaser. Given that my address is the default, somebody at Amazon has to work at it to mess up like this. That's two out of 11, not a very good record. As soon as I get some time to redo the html, they're out of here.
What fuckups. If you take part in this misbegotten wish list system, beware. They send packages willy nilly to the wrong address, and then refuse to take responsibility.
Good thing George Soros didn't stop by and buy me that G-5...
Tom, your address is the default for you, not necessarily for people buying from your wish list. I went to a friend's wish list, added an item to the cart, and proceeded through checkout until I got to the address book. Lo and behold, the wish list owner was just one of about a dozen people listed as choices. None of them was the "default." In the two-column layout, my address was at the top of the left-hand column, and the recipient's at the top of the right-hand column. I tried this again with Ezra Klein's wish list (since he mentioned it recently) and got the same thing.
Buy from Amazon or don't buy from Amazon for whatever reasons you like, but I've done the wish-list thing for friends and colleagues a bunch of times over the years, and I've never had something for someone else sent to me. The E-mail receipt you get verifies the shipping address, and at that point, there's plenty of time to go change the order if there are problems - almost nothing ships in an hour. Barring some kind of hard evidence that Tom's supporters actually chose his address but it got shipped to them instead (like an E-mail receipt showing his shipping address and not theirs), I say it's user error.
(Memo to Ezra: TypePad offers Amazon wish lists as a default option because Six Apart embeds their affiliate code into the link, meaning they get a 5% to 15% kickback on anything ordered. It doesn't raise the price any, but if you want to become an affiliate yourself and change the code to yours, you'll get the quarterly love from Amazon instead of the Six Apart folks.)
Update: Tom backs off after realizing how purchases work, but still blames Amazon for, as best as I can tell, not reading customers' minds and fixing it before it happens. I doubt he'd remove the wish list solely because of bad customer service.
[ Print This Page ]